Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable).
Please contact us should you wish to return an item.
There are certain situations where only partial refunds are granted: (if applicable):
- Book with obvious signs of use
- CD, DVD, software, video game, that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds will be credited to the original method of payment. Please allow 7 days for this process to complete
Exchanges (if applicable)
We only replace items if they are defective or damaged.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning items over £10 in value we suggest using a tracked shipping service or purchasing shipping insurance.